40
en
Problem Cause Solution
Display shows
Refill beans!
although the bean
container (1) is full, or
the grinding unit does not
grind the beans�
Beans are not falling into
the grinding unit
(beans too oily)�
Gently tap the bean container (1)�
Change the type of coffee if
necessary�
When the bean container (1) is
empty, wipe it with a dry cloth�
No hot water dispensed� The milk frother (6) is soiled� Clean the milk frother (6),
see “Maintenance and
daily cleaning”�
Too little or no milk froth
or
the milk frother (6) does
not draw the milk in�
The milk frother (6) is soiled� Clean the milk frother (6),
see “Maintenance and
daily cleaning”�
Milk unsuitable for frothing� Use low-fat milk (1�5 % fat)�
The milk frother (6) is not
correctly assembled�
Wet the milk frother parts and
press together rmly.
Build-up of limescale in the
appliance�
Descale the appliance as
described in the instructions�
Coffee dispensing slows
to a trickle or stops
completely�
Coffee is ground too nely.
Pre-ground coffee is too
ne.
Adjust the grinding unit to a
coarser setting� Use coarser pre-
ground coffee�
Build-up of limescale in the
appliance�
Descale the appliance as
described in the instructions�
Coffee has no “crema”� Unsuitable type of coffee� Use a type of coffee with a higher
proportion of robusta beans�
The beans are no longer
fresh�
Use fresh beans�
The grinding setting is not
suitable for the beans�
Adjust grinding setting to ne.
Coffee is too “acidic”� The grinding setting is too
coarse or the pre-ground
coffee is too coarse�
Adjust the grinding unit to a ner
setting or use ner preground
coffee�
Unsuitable type of coffee Use a darker roast�
Coffee is too “bitter”� The grinding setting is
too ne or the pre-ground
coffee is too ne.
Adjust the grinding unit to a
coarser setting or use coarser
pre-ground coffee�
Unsuitable type of coffee� Change type of coffee used�
Display shows
Error Call hotline
The appliance has a fault� Please call the hotline�
If you are unable to solve the problem, always call the hotline!
You will nd the telephone numbers at the back of these instructions.
Simple troubleshooting
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