A&D Technical Support
Worldwide, available 24 hours a day:
Beijing
Nuernberg
Johnson City
Worldwide (Nuernberg)
Technical Support
24 hours a day, 365 days a year
Phone: +49 (0) 180 5050-222
Fax: +49 (0) 180 5050-223
Internet: www.siemens.de/
automation/support-
request
GMT: +1:00
Europe / Africa (Nuernberg)
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Phone: +49 (0) 180 5050-222
Fax: +49 (0) 180 5050-223
Internet: www.siemens.de/
automation/support-
request
GMT: +1:00
United States (Johnson City)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Phone: +1 (423) 262 2522
Fax: +1 (423) 262 2289
E-Mail: simatic.hotline@
sea.siemens.com
GMT: -5:00
Asia / Australia (Beijing)
Technical Support and
Authorization
Local time: Mon.-Fri. 8:00 to 17:00
Phone: +86 10 64 71 99 90
Fax: +86 10 64 74 74 74
E-Mail: adsupport.asia@
siemens.com
GMT: +8:00
The languages of the SIMATIC Hotlines and the authorization hotline are generally German and English.
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