Siemens OPTIPOINT 500 Instructions d'exploitation

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Basic operating instructions10optiPoint 500 advance control panel with optiPoint key modulesKeys fortelephonesettingsIluminated Display,2 lines with24

Labeling, Documentation and Accessories100Attaching a Station Number LabelSelf-adhesive call-number labels are also delivered with your optiPoint.Writ

Labeling, Documentation and Accessories101AccessoriesThe following accessories help you customize your telephone (not optiPoint 500 economy) to your i

Fixing Problems102Fixing ProblemsTelephone Maintenance• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.• If the t

Fixing Problems103Step by StepResponding to Error Messages on the ScreenPossible cause:The station number is incorrect.Possible response:Enter a corre

104IndexIndexAaccessories ... 101account code ... 46activating

105IndexDdeleting advisory messages ... 68desk microphone ... 101details, fax ...

106IndexKkey fields, labeling ... 9, 10, 99key module ... 10keypad dialing ...

107IndexRradio paging equipment PSE ... 79recall ... 37receiving volume ...

108IndexUUCD ... 91using a caller list ... 39using a

Overview of Functions and Codes (Alphabetical)109%Overview of Functions and Codes (Alphabetical)The table below lists all available functions as they

Basic operating instructions11Step by StepHow to Use these Operating InstructionsYou will find a graphic representation of the steps in log-ical seque

Overview of Functions and Codes (Alphabetical)110%En-bloc sendingDial 9DND onDND off9999*97#97XXDoor opener onDoor opener off99*89#89XXDTMF dialing 9*

Overview of Functions and Codes (Alphabetical)111%PageAnswer page (not for U.S.)99*45#45XXPark a callRetrieve call99*56#56XPhone Test 9*940Pickup - di

Overview of Functions and Codes (Alphabetical)112%Temporary MSN (not for U.S.) 99*41 XTemporary Phone 9*508 XTimed reminder onTimed reminder off99*46#

FCC and Industry Canada ComplianceThis section describes the requirements for compliance with Federal Communications Com-mission (FCC) Rules and Indus

2. RENThe ringer equivalence number (REN) is used to determine the quality of devices which may be connected to the telephone line. Excessive RENs on

Equipment Attachment LimitationsThe following are notices required by Industry Canada Terminal Attachment Program Certifica-tion Procedure CP-01, Part

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Step by StepBasic operating instructions12Accessing Functions... InteractivelyYou can select some functions while the telephone is idle, for example:U

Basic operating instructions13Functions You Can UseBasic and Enhanced FunctionsYou can use all basic and enhanced communications platform functions th

Step by StepMaking and Answering Calls14Making and Answering CallsSpecial default ring signaling is set for your telephone:• When you receive an inter

Making and Answering Calls15Step by StepEnding the call:Press the key. The LED goes out.orPress the key.Notes on speakerphone mode:• Tell the other pa

Step by StepMaking and Answering Calls16Switching to Speakerphone ModePrecondition: You are conducting a call with the hand-set. and IHold down the ke

Making and Answering Calls17Step by SteporPress the key. The LED lights up. Enter the code.F>>You are connected to the call waiting party immedi

Step by StepMaking and Answering Calls18Accepting a Specific Call for Your ColleagueYou hear another telephone ring.Press the key. The LED lights upSe

Making and Answering Calls19Step by StepUsing MailboxesIf you have programmed the "Mailbox" key Æ page 57, the associated LED lights up when

2Before You BeginThese operating instructions describe the optiPoint 500 economy, optiPoint 500 basic, optiPoint 500 standard and optiPoint 500 advanc

Step by StepMaking and Answering Calls20Using the SpeakerphoneA colleague addresses you directly over the speaker with a speaker call. You hear a tone

Making and Answering Calls21Step by StepTurning Do Not Disturb On and OffYou can activate the do not disturb function if you do not want the receive a

Step by StepMaking and Answering Calls22Trace Call: Identifying Anonymous Callers (Not for U.S.)You can have the carrier identify malicious external c

Making and Answering Calls23Step by StepAnswering Calls from the Entrance Telephone and Opening the DoorIf an entrance telephone has been programmed,

Step by StepMaking and Answering Calls24Opening the door with a code (at the door):DAfter ringing the bell, enter the five-digit code (using the keypa

Making and Answering Calls25Step by StepDisplay Number of Waiting Calls and Overload IndicationYou can show the number of external waiting calls on th

Step by StepMaking Calls26Making CallsOff-Hook DialingCLift the handset.DInternal calls: Enter the station number.External calls: Enter the external c

Making Calls27Step by StepEn-Bloc Sending / Correcting NumbersIf this feature is configured (contact your service per-sonnel), a connection is not att

Step by StepMaking Calls28Caller ID SuppressionYou can prevent your station number or name from ap-pearing on the displays of external parties you cal

Making Calls29Step by StepActivating Tone Dialing (DTMF Suffix Dialing)You can transmit dual-tone multifrequency (DTMF) sig-nals to control devices su

Contents3Basic operating instructions . . . . . . . . . . . . . . . . . . . . 9optiPoint 500 economy/basic/standard control panel . . . . . . . . . .

Step by StepMaking Calls30Reserve TrunkIf this feature is configured (contact your service per-sonnel), you can reserve a busy trunk for your own use.

Making Calls31Step by StepTrunk FlashTo activate ISDN-type services and features through the network carrier’s analog trunks or those of other com-mun

Step by StepMaking Calls32Associated Dialing/Dialing AidIf this function has been configured (contact your ser-vice personnel), you can use a dialing

Calling Multiple Parties Simultaneously33Step by StepCalling Multiple Parties SimultaneouslyCalling a Second Party (Consultation Hold)You can call a s

Step by StepCalling Multiple Parties Simultaneously34Combine the calling parties into a three-party conferenceSelect and confirm.or F <Press the ke

Calling Multiple Parties Simultaneously35Step by StepSelect and confirm.or F <Press the key. The LED lights up. Enter the code. The LED goes out.Ch

Step by StepCalling Multiple Parties Simultaneously36Transferring a CallIf the person you are speaking to wants to talk to another colleague of yours,

Calling Multiple Parties Simultaneously37Step by StepIReplace the handset.orSelect and confirm.Parking a CallYou can park up to ten calls, either inte

Step by StepCalling Multiple Parties Simultaneously38Placing External Calls on HoldIf you have programmed a key on your telephone as a hold key Æ page

Making Calls to Stored Destinations39Step by StepMaking Calls to Stored Destina-tionsUsing a Caller ListIf you are unable to accept an external or int

Contents4Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26Off-Hook Dialing . . . . . . . . . . . . . . . . . . . . . .

Step by StepMaking Calls to Stored Destinations40Displaying the Call Time and Additional Call InformationPrecondition: You have retrieved the caller l

Making Calls to Stored Destinations41Step by StepRedialing a NumberThe last three external telephone numbers dialed are stored automatically.You can r

Step by StepMaking Calls to Stored Destinations42Dialing a Number From the Internal DirectoryThe internal directory contains all station numbers and s

Making Calls to Stored Destinations43Step by StepIf applicableSelect and confirm. All entered letters are deleted, and the first entry in the internal

Step by StepDisplaying and Assigning Call Charges44Displaying and Assigning Call ChargesDisplaying Call Charges (Not for U.S.)For the current call:The

Displaying and Assigning Call Charges45Step by StepDisplaying Call Charges for Another Telephone (Not for U.S.)If this function is configured (contact

Step by StepDisplaying and Assigning Call Charges46Dialing with Call Charge AssignmentYou can assign external calls to certain projects.Precondition:

If You Cannot Reach a Destination ...47Step by StepIf You Cannot Reach a Destination ...Using CallbackIf a user is busy or is not answering, you can s

Step by StepIf You Cannot Reach a Destination ...48Deleting a displayed entry:Press the "OK" dialog key to confirm your selectionEnding call

If You Cannot Reach a Destination ...49Step by StepBusy Override - Joining a Call in ProgressThis function is only available if it has been configured

Contents5Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41Dialing a Number From the Internal Dire

Step by StepTelephone Settings50Telephone SettingsAdjusting the Ring VolumeJ or K Press these keys while the phone is idle.Confirm.J or K To raise or

Telephone Settings51Step by StepAdjusting the Speakerphone to the Room AcousticsTo help the other party understand you clearly while you are talking i

Step by StepTelephone Settings52Adjusting the Display to a Comfortable Reading AngleYou can swivel the display unit. Adjust the display unit so that y

Telephone Settings53Step by StepLocking the Telephone to Prevent Unauthorized UseYou can prevent unauthorized persons from using your telephone and it

Step by StepTelephone Settings54Saving Your PINTo use the functions• to prevent unauthorized persons from using your telephone Æ page 53• to use anoth

Saving Station Numbers, Functions, Procedures and Appointments55Step by StepSaving Station Numbers,Functions, Procedures and AppointmentsYou can save

Step by StepSaving Station Numbers, Functions, Procedures and Appointments56Confirm.orSelect and confirm.Storing Station Speed-Dial NumbersYou can sto

Saving Station Numbers, Functions, Procedures and Appointments57Step by StepConfirm.orSelect and confirm.orSelect and confirm.orSelect and confirm.Ass

Step by StepSaving Station Numbers, Functions, Procedures and Appointments58Meaning of LED Signals for Saved Functions:Call forwarding, Forwarding - t

Saving Station Numbers, Functions, Procedures and Appointments59Step by StepTrunk group key:At least one trunk is free.All trunks in the trunk group a

Contents6Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64Using Variable Call Forwarding . . . . . . . . . . . . . . . . .

Step by StepSaving Station Numbers, Functions, Procedures and Appointments60Assigning a Procedure (Operating Steps) to a KeyStation numbers and functi

Saving Station Numbers, Functions, Procedures and Appointments61Step by StepConfirm.orSelect and confirm..US: End?UK: Exit?US: Program another key?UK:

Step by StepSaving Station Numbers, Functions, Procedures and Appointments62Saving AppointmentsYou can tell your telephone to give you a call when you

Testing the Telephone63Step by StepTesting the TelephoneTesting the Telephone FunctionsYou can test your telephone functions.Precondition: Your teleph

Step by StepCall Forwarding64Call ForwardingUsing Variable Call ForwardingYou can immediately forward internal or external calls to different internal

Call Forwarding65Step by StepUsing Night AnswerWhen night answer mode is active, for example during a lunch break or after office hours, all external

Step by StepCall Forwarding66Call Forwarding in the Carrier Networkand Forwarding Multiple Subscriber Numbers (MSN) (Not for U.S.)If this function has

Using Other Functions67Step by StepUsing Other FunctionsSending a MessageYou can send short text messages to users who have system telephones. Transmi

Step by StepUsing Other Functions68Leaving an Advisory MessageYou can leave an advisory message on your telephone screen for internal callers who want

Using Other Functions69Step by StepUsing Another Telephone Like Your OwnOther people can temporarily use your telephone for outgoing calls as though i

Contents7ØTeam and Executive/Secretary FunctionsTeam and Executive/SecretaryFunctions With Trunk Keys . . . . . . . . . . . . . . . . . . . . 81Using

Step by StepUsing Other Functions70Change call number (relocate)You can put your call number on every other available te-lephone when it is set up (as

Using Other Functions71Step by StepFax Details and Message on Answer-ing MachineIf a fax or answering machine is connected to your sys-tem and you hav

Step by StepUsing Other Functions72Silent MonitorIf this function has been configured (contact your ser-vice personnel), you can join a call already i

Using Other Functions73Step by StepActivating Functions for Another Tele-phoneIf this function has been configured (contact your ser-vice personnel),

Step by StepUsing Other Functions74Locking Another Telephone to Prevent Unauthorized UseIf this function has been configured (contact your service per

Using Other Functions75Step by Step• Send a message, code: *68/#68 Æ page 67• Leave an advisory message, code: *69/#69 Æ page 68• Group ringing, code:

Step by StepUsing Other Functions76Using functions in ISDN via code dia-ling (keypad dialing)If authorized (contact your service personnel), you can s

Using Other Functions77Step by StepControlling Connected Computers or Other Programs and Telephone Data Service (HiPath 3500/3550/3700/3750 Only)If th

Step by StepUsing Other Functions78Controlling RelaysIf this function has been configured (contact your ser-vice personnel), you can turn up to four r

Using Other Functions79Step by StepRadio Paging (Not for U.S.)If paging equipment is connected to your system (con-tact your service personnel), you c

Contents8ØAll About Your TelephoneLabeling, Documentation and Accessories . . . . . .99Labeling Key Fields . . . . . . . . . . . . . . . . . . . . .

Step by StepUsing Other Functions80Select and confirm.orAnswering the page from the nearest telephone:CLift the handset.Press the key. The LED lights

Team and Executive/Secretary Functions With Trunk Keys81Step by StepTeam and Executive/SecretaryFunctions With Trunk KeysIf this function has been con

Step by StepTeam and Executive/Secretary Functions With Trunk Keys82Answering Calls With Trunk KeysPrecondition: Your telephone is ringing and/or the

Team and Executive/Secretary Functions With Trunk Keys83Step by StepRetrieving the call:Press the slowly flashing trunk key.Switching Between Phone Ca

Step by StepTeam and Executive/Secretary Functions With Trunk Keys84Select and confirm.ororor: or ; or <Enter the code.DEnter the destination numbe

Team and Executive/Secretary Functions With Trunk Keys85Step by StepUsing DSS KeysEach team member has a DSS key for every other member in the team. T

Step by StepTeam and Executive/Secretary Functions With Trunk Keys86CWhen the other party answers: Lift the handset.orWith on-hook dialing: Use speake

Team and Executive/Secretary Functions With Trunk Keys87Step by StepTransferring Calls Directly to the Executive(Only in an Executive/Secretary Group)

Step by StepUsing Other Team Functions88Using Other Team FunctionsTurning Group Call On and OffIf this function has been configured (contact your ser-

Using Other Team Functions89Step by StepYou belong to multiple groups or to one group with trunk keys (including executive/secretary teams).Select and

Basic operating instructions9Basic operating instructionsoptiPoint 500 economy/basic/standard control paneloptiPoint 500*economy basic standard advanc

Step by StepUsing Other Team Functions90Accepting a Call for Another Member of Your TeamYou can accept calls for other telephones in your team from yo

Using Other Team Functions91Step by StepRemoving all telephones in call ringing group:Select and confirm.orGA:Enter the code.Uniform Call Distribution

Step by StepUsing Other Team Functions92Requesting and activating a work time:If you want to follow-up on the last call you answered without being dis

Special Functions in the LAN (PC Network)93Step by StepSpecial Functions in the LAN (PC Network)If your telephone is operating in a HiPath 5000 RSM en

Step by StepSpecial Functions in the LAN (PC Network)94Transferring Call ForwardingYou can activate/deactivate call forwarding Æ page 64 for your tele

Special Functions in the LAN (PC Network)95Step by StepUsing Night AnswerIf authorized (contact your service personnel), you can define telephones in

Step by StepSpecial Functions in the LAN (PC Network)96Activating and Deactivating a Ringing GroupYou can have calls for your telephone signaled audib

Special Functions in the LAN (PC Network)97Step by StepControlling RelaysIf this feature is configured (contact your service per-sonnel), you can also

Step by StepSpecial Functions in the LAN (PC Network)98Opening the DoorIf this feature is configured (contact your service per-sonnel), you can also a

Labeling, Documentation and Accessories99Labeling, Documentation and AccessoriesLabeling Key FieldsYou can chose from the following options to label t