en
Trouble shooting
Problem Possible causes Solution
The steam
generator does
not come on.
• There is a connection problem.
• The main power button is not switched
on.
• Check the mains cable, the plug and
the socket.
• Set the main power (6) button to the
«I» position.
The iron does not
heat up.
• The main power button is not switched
on.
• The temperature control knob is set to
the «min» position.
• Set the main power (6) button to the
«I» position.
• Set the temperature control knob
(10) to the desired position.
The iron begins
to smoke when
switched on.
• During first use: Certain components on
the appliance have been lightly greased
at the factory and may produce a little
smoke when initially heated.
• During later use: the soleplate may be
soiled.
• This is completely normal and will
stop after a short while.
• Clean the soleplate according to the
cleaning instructions in this manual.
Water flows
through the holes
on the sole plate.
• The steam function is being used before
it has reached temperature.
• The water is condensing inside the pipes
because steam is being used for the
first time or has not been used for a long
time.
• Reduce the steam flow when ironing
at low temperatures (Variable steam
control (4)).
• Point the iron away from the ironing
area and press the steam release
button (11) until steam is produced.
Dirt comes out
through the sole
plate.
• There is a build-up of scale or minerals
in the steam tank.
• Chemical products or additives have
been used.
• Use tap water mixed 50% with
distilled or demineralised water. If
the tap water in your district is very
hard, mix tap water with distilled
water 1:2.
• Clean the sole plate with a damp
cloth.
• Never add products to the boiler
water.
The iron does
not produce any
steam.
• The boiler is not switched on or the
water tank is empty.
• The water tank is not fitted onto the
housing correctly.
• The steam regulator is set to the
minimum position.
• Set the main power (6) button to the
«I» position and/or fill the water tank.
• Fit the water tank back onto the
housing correctly (you will hear a
click).
• Increase the steam flow by turning
the steam control (4).
The ironed
garment turns
dark and/or sticks
to the soleplate.
• The selected temperature is too high
and has damaged the garment.
• Select a suitable temperature for the
material being and clean the sole
plate with a damp cloth.
The soleplate turns
brown.
• This is a regular consequence of usage. • Clean the soleplate regularly with a
damp cloth.
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