HiPath 4000optiPoint 410 economyoptiPoint 410 economy plusoptiPoint 410 standardOperating Instructions
Basic Usage Instructions10Basic Usage InstructionsThe optiPoint 410 economy/economy plus/standard control panelPermanently assigned function keysfor b
Step by StepMaking multiline calls100Adding a witness During a call, a predefined subscriber can be requested to listen to the call as a "witness
Making multiline calls101Step by StepHolding a call on a line key and retrieving itPrecondition: You have taken a call on a line key page 90 or you
Step by StepMaking multiline calls102Picking up a held callA colleague in an open-plan office has put a call on hold on a line key and requests you (v
Making multiline calls103Step by StepStoring and activating a station fixed callforwarding destination for a linePrecondition: The telephone is in the
Step by StepMaking multiline calls104Cancelling the station fixed call forwarding destinationPrecondition: The telephone is in the idle state. A sta-t
Making multiline calls105Step by StepCall switchingIf you intend to leave your workplace for a while or if you don't want to be disturbed, you ca
Step by StepMaking multiline calls106or with the handset on-hook: handsfree speaking and open listening (only available with optiPoint 410 standard).L
Making calls in an executive/secretary team (not used in US)107Step by StepMaking calls in an executive/sec-retary team (not used in US)Each executive
Step by StepMaking calls in an executive/secretary team (not used in US)108or Handset on-hook: speakerphone (only available with optiPoint 410 standar
Making calls in an executive/secretary team (not used in US)109Step by StepExtending a call to the executivePrecondition: You have taken a call for th
Basic Usage Instructions11Step by StepHow to use this user guideThe operating procedures are presented in a logical sequence in the colored column. Th
Step by StepMaking calls in an executive/secretary team (not used in US)110Taking a call on the executive’s telephoneA call for the executive is not a
Making calls in an executive/secretary team (not used in US)111Step by StepActivating/deactivating call waiting for executiveAs the executive, you can
Step by StepMaking calls in an executive/secretary team (not used in US)112Using the call signal function If a call signal key has been configured on
Making calls in an executive/secretary team (not used in US)113Step by StepCalling a station directlyPrecondition: DSS keys have been configured at yo
Step by StepMaking calls in an executive/secretary team (not used in US)114Temporarity removing station from hunt group/adding station to hunt groupPr
Checking the telephone115Step by StepChecking the telephoneChecking its functionalityYou can test the functionality of your telephone. This in-cludes
Step by StepChecking the telephone116Checking the assignment of functions to keysYou can check which functions have been pre-assigned to specific keys
Special functions for One Number Service117Step by StepSpecial functions for One Number Service If your telephone is integrated in an ONS group (ONS =
Labeling, documentation and accessories118Labeling, documentation and accessoriesLabeling Key Fields (not used in US)You can chose from the following
Labeling, documentation and accessories119Attaching a Station Number Label (not valid for US)Self-adhesive emergency number labels are also delivered
Step by StepBasic Usage Instructions12How to activate functions... directlyCertain functions can be selected directly in the idle state, for example:&
Advice for users120Advice for usersCare of the telephone• Use either a damp cloth or an antistatic cloth to clean the telephone. Never use a dry cloth
Advice for users121Step by StepDealing with error messages on the displayPossible cause:Maximum input time exceeded.Handset not replaced.Possible resp
Step by StepAdvice for users122or Possible cause:a) Attempt to use a barred function.b) PIN entered incorrectly.Possible response:a) Contact the serv
123IndexIndexAAdd-on conference ... 98Angle of display ... 34Answering calls
124IndexNNumber label ... 119Number suppression ... 80OOne Number ServiceCall
Maximum Service Menu functions availableMaximum Service Menu functions availablePress the "program/service" key. Use < > and : in orde
200 . 1 -1 Ref. No.: A31003-H8400-B412-5-7619 .
Basic Usage Instructions13Which functions can be used?Basic and enhanced functionsYou can use all of the communication platform’s basic and enhanced f
Step by StepBasic Usage Instructions14Optional main menuYour system administrator can provide a customized key to give you access to a main menu. On t
Making Calls – Basic Functions15Step by StepMaking Calls – Basic FunctionsAnswering callsAnswering a call with the handsetThe telephone rings. The cal
Step by StepMaking Calls – Basic Functions16Switching to speakerphonePrecondition: You are making a call with the handset. and t Press the speaker key
Making Calls – Basic Functions17Step by StepThe called party is busy or does not answer:t Replace the handset.Dialing with the handset on-hookp Intern
Step by StepMaking Calls – Basic Functions18Last number redialIf your telephone is configured for this type of redialing, each number dialed is saved
Making Calls – Basic Functions19Step by StepSetting up a conference call: : Confirm.An alerting tone indicates that all three users have been intercon
About these Operating Instructions2About these Operating InstructionsThese Operating Instructions describe the use of the optiPoint 410 economy/econom
Step by StepMaking Calls – Basic Functions20Call Forwarding Using call forwardingYou can program two types of call forwarding:• Station fixed forwardi
Making Calls – Basic Functions21Step by StepWhen forwarding is activated you can see the following display in the idle menu:See page 66 to find out
Step by StepMaking Calls – Basic Functions22Station fixed forwardingIf you have programmed a forwarding destination for station fixed forwarding, you
Making Calls – Basic Functions23Step by Stepor> : Select and confirm. Station fixed forwarding is deacti-vated.Output on first line display.If sta
Step by StepMaking Calls – Basic Functions24Station variable forwardingWith station variable forwarding you can choose be-tween 6 different types of c
Making Calls – Basic Functions25Step by StepOutput on first line display.Output on second line display.: To select the next station variable forwardin
Step by StepMaking Calls – Basic Functions26Activating station variable forwardingStation variable forwarding is automatically activated when the forw
Making Calls – Basic Functions27Step by StepDeactivating station variable forwarding in the idle menuYou can also deactivate the following station var
Step by StepMaking Calls – Basic Functions28Answering a callback requestPrecondition: A callback request has been saved.The telephone rings. The Cance
Making Calls – Basic Functions29Step by StepStore call numbers and sequences on the keyA user can store access codes, PIN numbers and call numbers on
About these Operating Instructions3LabelsThe CE symbol certifies compliance of this equipment with the EU direc-tives.This device has been manufacture
Step by StepMaking Calls – Basic Functions30Enter the number with pause (example)p Enter the number> : Select and confirm. A "P" appears
Making Calls – Basic Functions31Step by StepQuit function without change> : Select and confirm. The function is aborted without any change.Storing
Step by StepMaking Calls – Basic Functions32Dialing with repertory keysPrecondition: You have saved a number on a repertory dialing key page 31.Pres
Making Calls – Basic Functions33Step by StepTelephone settingsAdjusting the ringer volumeu or v Press one of the keys when the telephone is idle. : Co
Step by StepMaking Calls – Basic Functions34Adapting the speakerphone function to the acoustics of your roomTo improve the clarity of voice transmissi
Making Calls – Basic Functions35Step by StepSelecting the language for user prompts (displays)Your HiPath 4000 system can be configured for up to five
Step by StepMaking Calls – Convenience Functions36Making Calls – Convenience FunctionsAnswering CallsGroup call and pickupIf a member of a pickup grou
Making Calls – Convenience Functions37Step by SteppEnter the station number of the telephone for which you wish to (or have been requested to) pick up
Step by StepMaking Calls – Convenience Functions38Answering a call on the headsetPrecondition: The headset is connected. The headset key has been conf
Making Calls – Convenience Functions39Step by StepDialing/Making CallsUsing a call list (missed calls) If you cannot take an external and/or internal
4ContentsContentsAbout these Operating Instructions . . . . . . . . . . . . . .2Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step by StepMaking Calls – Convenience Functions40The first call in the call log is displayed:UserDate and time of the entry and reason for the entry.
Making Calls – Convenience Functions41Step by Step"Missed calls" keyPrecondition: Your service personnel has configured a call log and a key
Step by StepMaking Calls – Convenience Functions42Speed-dialDialing with individual speed dialing numbersShort dial numbers can contain command or acc
Making Calls – Convenience Functions43Step by StepUsing the mailboxCallers who dialed your number during your absence can leave a reminder message in
Step by StepMaking Calls – Convenience Functions44Using the mailbox function (optional)Users with a mailbox (HiPath Xpressions) can use it by calling
Making Calls – Convenience Functions45Step by StepDuring a CallUsing the call waiting functionWhen you are expecting an important call, you should act
Step by StepMaking Calls – Convenience Functions46Ending the waiting call, retrieving the first call:Press the key.or t n Replace the handset and lift
Making Calls – Convenience Functions47Step by StepUsing the switchover buttonThe switchover button that must be configured by your system administrato
Step by StepMaking Calls – Convenience Functions48Re-indicationDuring an internal or external waiting call or consulta-tion, you can have information
Making Calls – Convenience Functions49Step by StepStation controlled conferenceIn a station controlled conference you can include up to 8 internal and
5ContentsUsing the callback function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Storing a callback request . . . . . . .
Step by StepMaking Calls – Convenience Functions50Setting up a conferenceYou can set up a conference from any of the following types of connection:• s
Making Calls – Convenience Functions51Step by Step> : Select and confirm. You are connected to the second caller. The other caller waits.> : S
Step by StepMaking Calls – Convenience Functions52or> : Select and confirm to release the consultation call and return to the conference.Accepting
Making Calls – Convenience Functions53Step by SteppCall a user and announce that you are transferring the conference.> : Select and confirm.You ar
Step by StepMaking Calls – Convenience Functions54> : Select and confirm.The conference will be put on hold. The following mes-sage is displayed:
Making Calls – Convenience Functions55Step by StepSystem-wide parkingOn the HiPath 4000, you can park up to 10 internal and/or external calls and take
Step by StepMaking Calls – Convenience Functions56Parking a call manually and then taking it at a later dateYou can manually park a call to your telep
Making Calls – Convenience Functions57Step by StepTaking a parked callVia the keypadn Lift the handset or use the speakerphone function (only availabl
Step by StepMaking Calls – Convenience Functions58Parking is not possibleIf all the parking positions or the selected parking posi-tion are occupied,
Making Calls – Convenience Functions59Step by StepIf You Cannot Reach a DestinationCamping on a colleague’s callPrecondition: The internal party whom
6ContentsSystem-wide parking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Parking a call automatically and taking i
Step by StepMaking Calls – Convenience Functions60Using HiPath 4000 as an intercommunication systemYou can voice call an internal HiPath 4000 user via
Making Calls – Convenience Functions61Step by StepSystem-wide voice callingFrom your telephone, you can voice call any internal user whose telephone p
Step by StepMaking Calls – Convenience Functions62Voice calling to a fixed destinationThe system code-number for "voice calling" + the desti
Making Calls – Convenience Functions63Step by StepA connection to the destination loudspeaker is set up immediately, if• there is no busy condition• t
Step by StepMaking Calls – Convenience Functions64p enter the speed dialing code for the group member in question.The destination telephone's lou
Making Calls – Convenience Functions65Step by StepIf a group member lifts a handset, he or she is connect-ed to you and the announcement is terminated
Step by StepMaking Calls – Convenience Functions66If you have set up station fixed or station variable call forwarding, and if the manually programmed
Making Calls – Convenience Functions67Step by StepProgramming and activating call-forwardingn Lift the handset.p Enter a code number, say *51, (ask th
Step by StepMaking Calls – Convenience Functions68Call-forwarding via call-forwarding keyYou can use the call-forwarding key for fixed call for-wardin
Making Calls – Convenience Functions69Step by StepDelayed call-forwardingInstalled for the whole system by the service personnel. Requirements: Waitin
7ContentsUsing Other Functions . . . . . . . . . . . . . . . . . . . . . . . . 83Using a different telephonein the same way as your own . . . . . . .
Step by StepMaking Calls – Convenience Functions70 : :Confirm.p Enter the number of the destination. : Confirm.Call forwarding is activated immediatel
Making Calls – Convenience Functions71Step by StepChecking/deactivating call forwarding for another telephonePress the key. The lamp lights up.> :
Step by StepMaking Calls – Convenience Functions72Checking/deactivating call forwarding for fax, PC or busyPress the key. The lamp lights up.> : S
Saving Functions and Appointments73Step by StepSaving Functions and AppointmentsSaving individual speed dialing numbersYou can save a number on each o
Step by StepSaving Functions and Appointments74and then refer to a second short dial which contains for example, an LCR access code and the destinatio
Saving Functions and Appointments75Step by Step> : Select and confirm one of the system functions prompt-ed. : Confirm.Appointments FunctionYou ca
Step by StepSaving Functions and Appointments76Cancelling a saved reminder:Press the key. The lamp lights up.k Enter the service code.or> : Select
Making project calls77Step by StepMaking project callsExternal calls can be assigned to specific projects. Precondition: Project numbers (from 1 to 5)
Step by StepMaking project calls78Call duration display (cost display)The call duration display is configured by the service personnel. The display sh
Private Sphere/Security79Step by StepPrivate Sphere/Security Activating/deactivating do not disturbIf you do not wish to receive incoming calls, you c
8ContentsForwarding calls for lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102Storing and activating station variable c
Step by StepPrivate Sphere/Security80Activating/deactivating stop voice callingYou can prevent other persons from making direct calls to you. Any atte
Private Sphere/Security81Step by StepMalicious call holdingYou can trace a malicious external caller. The caller’s number can be registered during the
Step by StepPrivate Sphere/Security82Enabling the telephone again:Press the key. The lamp lights up.jk Enter the service code.or> : Select and con
Using Other Functions83Step by StepUsing Other FunctionsUsing a different telephonein the same way as your ownYou can log on to another telephone belo
Step by StepUsing Other Functions84With the display "Enter station no." or "Enter ID", you are requested to enter the PIN.Entering
Using Other Functions85Step by StepIdentification with the chip cardPrecondition: You have been assigned a chip card by your system administrator for
Step by StepUsing Other Functions86Shift connection to another telephoneYou can shift the connection of your optiPoint 410 along with all its function
Using Other Functions87Step by StepLog off through the "home telephone"If you have forgotten to log out of the "guest telephone",
Step by StepMaking multiline calls88Making multiline callsUsing line keysLine keys are configured by the service personnel. The station number of each
Making multiline calls89Step by StepThe different states of line key lampsThe lamp is not lit – the line is free and can be used.orThe lamp is lit – l
9ContentsSpecial functions for One Number Service . . . . . 117Labeling, documentation and accessories. . . . . . 118Labeling Key Fields (not used in
Step by StepMaking multiline calls90Taking calls on line keysIf several calls are received at the same time, you can take the calls in the order in wh
Making multiline calls91Step by StepActivating/deactivating ringerWhen you are making a call on a line, you may be dis-turbed by the ringing signals f
Step by StepMaking multiline calls92Dialing with line keysYour telephone can be configured with either auto-matic or selectable line seizure. The serv
Making multiline calls93Step by StepRedialing on a particular line (saved numbers)If this type of redialing is configured on your phone, you can save
Step by StepMaking multiline calls94Redialing on a particular line (last number dialed)If this type of redialing is configured on your phone, every la
Making multiline calls95Step by StepStoring a number for "Redialing on a particular line"Precondition: "Redialing with saved number&quo
Step by StepMaking multiline calls96Checking the mailbox Example: The lamp for mailbox key 1 lights up when there are new entries in the mailbox that
Making multiline calls97Step by StepIdentifying the line usedIf several lines are seized at the same time, you can find out which line you are convers
Step by StepMaking multiline calls98Ending a call on a line keyt Replace the handset.orPress the key that is lit.Adding another party to a line (confe
Making multiline calls99Step by Stepor> : Select and confirm.> : Select and confirm.Bridging is now permitted.Preventing bridgingEven if the P
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