sHicom 118Operators Guide
10Extend Call to Busy ExtensionWHAT YOU HAVE TO DO WHAT HAPPENSExtension key o is onInform caller that extension is busy.Depress busy Ext No key (e.g.
11Recalls to SwitchboardAn extended call will recall to the switchboard after 30 seconds if the extensionhas not answered or is still busy.WHAT YOU HA
12Recalls - Cont’dWHAT YOU HAVE TO DO WHAT HAPPENSYou now have 3 options:1. Re-extend to same extension2. Extend to a new extension3. Caller will call
13Extension Calls SwitchboardWHAT YOU HAVE TO DO WHAT HAPPENSExt o flashesfrom: 12>Lift handset 12enquiry? >You are now connected to ext 12Switc
14Outgoing Call from SwitchboardWHAT YOU HAVE TO DO WHAT HAPPENSDepress 0 0>Key in required number 0407-4111e.g. 407-4111 >Extend call to extens
15Call IntrusionYou have a call for a busy extension and wish to intrude (break-in).WHAT YOU HAVE TO DO WHAT HAPPENSDepress busy Ext No key (e.g. 12)
163 Way ConferenceThe system allows for a 3 way conference with 2 external or 2 internal partiesand the switchboard.You are engaged on an external cal
173 Way Conference - Cont’dThe Operator, or Initiator, may exclude any party from the conference.WHAT YOU HAVE TO DO WHAT HAPPENSExclude 1st PartyDepr
18Call Forwarding / DivertThis feature allows for 3 types of forwarding of calls for the switchboard to bediverted to any extension of your choice.WHA
19Central Abbreviated DiallingThe system stores a maximum of 256 telephone numbers (100-355). Theswitchboard, or authorised extensions, may access any
20Central Abbreviated Dialling - Cont’dUse the System Abbreviated Dialling- select the relevant access code from the Abbreviated Dialling Directory- d
21Call ParkThis feature allows you to Park an external call on the Switchboard to beretrieved at any extension or from the Switchboard. There are 10 P
22Call Back (Internal only)This feature allows you to activate a Call Back on an extension if it is busy orif there is no replyWHAT YOU HAVE TO DO WHA
23Set Electronic Lock CodeWHAT YOU HAVE TO DO WHAT HAPPENSEnter code ∗∗∗∗∗93 lock code:>SPEAKER o onSERVICE o onEnter default code “00000” new lock
24Night ServiceYour night service requirements will be pre-programmed into the system.ActivateDepress NIGHT Key night service -(variant) >NIGHT o o
25Electronic LockThe console can be locked to prevent the dialling of external calls.WHAT YOU HAVE TO DO WHAT HAPPENSLock the consoleDepress LOCK Key
26Set Ringer Volume / ToneWHAT YOU HAVE TO DO WHAT HAPPENSAdjust Ringer VolumeDepress + or – telephone settingsringer volume? >Depress ✔✔✔✔✔ ringer
27Set Handsfree VolumeWHAT YOU HAVE TO DO WHAT HAPPENSAdjust Handsfree VolumeDepress + or – telephone settingsringer volume? >Depress to scroll t
28Set Time and DateWHAT YOU HAVE TO DO WHAT HAPPENSDepress ∗∗∗∗∗ 95 system admin:user data? >Depress ✔✔✔✔✔ system admin: 1=central abb dial? >De
29Programming of KeysSpare keys on the optiset E telephone and on the add-on Key Module areavailable for programming of direct dialling numbers, inter
3Hicom 118 Operators GuideIntroduction ...4Handsfree Ope
30optiset E memory
31Electronic NotebookProgramme External Numbers and Names- press MENU key- press 8 key- enter required name- press 8 key- enter required number (p
32Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685
4IntroductionRange of optiset E InstrumentsA variety of optiset E screen based instruments are available for use on theHicom 118:optiset E standard -
5Introduction - Cont’dGlossaryLED - Light Emitting DiodeShuttle - Alternating between callsDDS - Direct Destination Select (External number)DSS - Dire
6Handsfree OperationYour Hicom is automatically handsfree.WHAT YOU HAVE TO DO WHAT HAPPENSTo change from handsfree tohandset.Call in progress 00:0
7Answering an Incoming CallWHAT YOU HAVE TO DO WHAT HAPPENSfrom:external>Lift handset externalenquiry? >00:00:10 (call timer)enquiry? >You ar
8Accept Camp-on / Answer 2nd CallYou have answered an incoming call and wish to hold the call on theswitchboard in order to answer a 2nd call.WHAT YOU
9Extend Call to Free ExtensionWHAT YOU HAVE TO DO WHAT HAPPENSDepress Ext No key (e.g. 12) 12return to held call?Depress RELEASE key or call transferr
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