Siemens Advance Network Gateway Manuel d'utilisateur télécharger pdf (Page 11)

Technical Support

Getting Help

At Siemens Energy & Automation, Inc. we take pride in the on going

support we provide our customers. This user’s manual should answer

most of your technical questions; however, our technical support service

provides a special “hot” line as an added source of information.

If you require assistance call:

In the United States: (800) 448-8224

Internationally: 001-918-662-7030

Before You Call

Before you call one of our technical support lines, please have the

following information available to help our representative answer your

questions:

1. Unit Serial Number and Date of Installation

2. Description of problem

3. LEDs status on Communication Board

2000590-001 Technical Support • v/vi

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Siemens Advance Network Gateway Manuel d'utilisateur Page 11